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Effective Date: June 26, 2025
Last Updated: June 26, 2025

Express Hail Repair (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website https://www.expresshailrepair.com or interact with us through forms, online ads, or other services.

1. Information We Collect

When you use our website or submit a form, we may collect the following types of information:

  • Personal Information:
    Name, phone number, email address, home address, and vehicle information (make, model, year).

  • Insurance Information:
    Insurance provider, deductible status, and any related claims data you choose to share.

  • Technical Data:
    IP address, browser type, pages visited, device type, and time spent on the site (collected via cookies and analytics tools).

2. How We Use Your Information

We use the information you provide to:

  • Schedule and coordinate hail damage repairs

  • Communicate with you via phone, text, or email

  • Assist with insurance claims and deductible coverage options

  • Improve our website and customer service experience

  • Send updates, offers, and helpful content (only if you opt-in)

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with:

  • Trusted service partners who help us manage repairs, logistics, or communications

  • Insurance companies (with your permission) to help process claims

  • Legal authorities, if required by law or in the event of suspected fraud or illegal activity

All partners are contractually obligated to keep your information secure and confidential.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Understand how users interact with our website

  • Deliver relevant advertising through platforms like Meta and Google

  • Improve website performance and user experience

You can adjust your browser settings to refuse cookies, but doing so may impact some website features.

5. Your Choices

You can:

  • Request access to the personal data we’ve collected

  • Ask us to correct or delete your information

  • Opt out of marketing emails or texts at any time

To make a request, email us at info@expresshailrepair.com.

6. Data Security

We take reasonable steps to protect your information using encryption, secure servers, and limited access protocols. However, no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Children’s Privacy

Our website and services are not intended for individuals under the age of 13. We do not knowingly collect data from children. If we become aware of any such data, we will delete it promptly.

8. Changes to This Policy

We may update this Privacy Policy from time to time. If significant changes are made, we’ll notify you by updating the effective date and posting a notice on our site.

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